Our return policy lasts 30 days. If 30 days have gone by since your purchase, refunds and exchanges will not be able to be processed.
In order to return your order, please email us at firstname.lastname@example.org. Any returns must be sent to: East Rock Brewing Company, 285 Nicoll St, New Haven CT 06511. Along with your returned item, please include a copy of your packing slip inside the parcel. If you don’t have your packing slip, please include your name and cell phone number should we need to contact you.
To be eligible for a return, your item must be unused, the tag must still be on the item, and the item must be in the same condition that you received it.
Once your return is received, you can expect an email notifying you that your order has been inspected. Along with that, we will notify you of the approval or rejection of your refund. Should the item be approved, your refund will be processed, and a credit will be applied to your credit card/payment method, within 5-7 business days.
For any other questions, please email us at email@example.com or call us at (475)234-6176 extension 2.
At the moment, we are offering shipping to 48 states in the US.